Leadership & Management → First-Time managers

Essential Lessons for First-Time Managers


Description
Becoming a manager can be intimidating. With so much information out there, it's hard to know where to start.

In this course, leadership expert Dave Labowitz shows you some essential lessons you should learn to be an effective manager.
Dave covers how to understand your responsibilities and how to transition from a manager to a leader.
He explains how to improve your communication, become a better listener, and connect to your employees emotionally.
Dave shares the ins and outs of management, then goes into how you can remove roadblocks and know your key performance indicators.
Finally, he provides useful tips on mistakes that you should avoid as a leader.

Content
  • Section 1 - Understanding your role and responsibilities
  • Management vs. Leadership
  • Be an example
  • Expectations and check-ins
  • Make it safe
  • Create Career Paths
  • Section 2 - Improving Communication
  • Interruption-free listening
  • Content, emotion and intent
  • Content_Intent_and_Emotion.pdf
  • Leverage two way communication
  • Section 3 - Management: The number stuff
  • Define Success
  • Define_Success.pdf
  • Remove Roadblocks
  • Know your KPIs
  • Section 4 - Leadership: The people stuff
  • Connect with Authenticity
  • Create Team Culture
  • Creating_Team_Culture.pdf
  • Explain the Why
  • Authenticity, Transparency and Vulnerability
  • Section 5 - Mistakes to Avoid
  • Wrong people in the wrong seat
  • Neglecting Diversity and Inclusion
  • Blame Instead of ownership
Completion rules
  • All units must be completed