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Customer Care → Systems, Tools, & Applications

Loop Returns How To's (Application03.1)


Description
This course takes you through the different steps on how to properly manage returns requests via Loop Returns in Customer Care Team. You will know the right steps in utilizing and navigating Loop Returns efficiently.
Content
  • Introduction
  • Loop Returns How To's
  • How to search for a return ticket
  • How to resend return tracking number or shipping label
  • How to cancel a return ticket
  • How to manually process a return
  • How to access Loop Customer Portal
  • References
  • Assessment
  • How well do you know?
  • survey_1604052370
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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