Course
What is Shopify? (App01)
Customer Care
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Systems, Tools, & Applications
What is Shopify? (App01)
This course takes you through the general information of Shopify - the popular, hosted ecommerce solution which is to run an online store. At the end of this course, you should be able to understand the importance of Shopify in your role and your...
What is Loop Returns? (App03)
Customer Care
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Systems, Tools, & Applications
What is Loop Returns? (App03)
This course takes you through the general information of Loop Returns. Loop is Shopify's newest returns & exchanges app. At the end of this course, you should be able to understand the easy exchanges application built for our customers, a fully...
Shopify How To's (Application01.1)
Customer Care
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Systems, Tools, & Applications
Shopify How To's (Application01.1)
This course takes you through the different steps in utilizing Shopify application to process customer requests accurately and efficiently to be followed by the Customer Care Team.
Loop Returns How To's (Application03.1)
Customer Care
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Systems, Tools, & Applications
Loop Returns How To's (Application03.1)
This course takes you through the different steps on how to properly manage returns requests via Loop Returns in Customer Care Team. You will know the right steps in utilizing and navigating Loop Returns efficiently.
Feel like the masterpiece you are (Campaign002)
Shapermint
Feel like the masterpiece you are (Campaign002)
This course will help us understand our campaign "Feel Like The Masterpiece You Are" and why we featured the goddess of love and beauty herself. “While we’re all working on loving our bodies, it’s ok if your confidence needs a boost...
The Ultimate Guide to Community Management (Community101)
Customer Care
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Culture & Core Values
The Ultimate Guide to Community Management (Community101)
Knowing why community management matters will help us build and sustain relationships - with our current customers, target audiences and all the people who interact with our brand directly and indirectly online. This will also help us understand...
What Is Fish! Philosophy and How It Can Change the Way You See Your Job (Culture001)
Customer Care
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Culture & Core Values
What Is Fish! Philosophy and How It Can Change the Way You See Your Job (Culture001)
The Fish! Philosophy was created and based around a live work environment and can be adapted to fit your specific work needs. This system was started by a man named John Christensen and based around Seattle's Pike's Place Fish Market. Its main...
Good Habits That Can Change Your Work Life (Culture002)
Customer Care
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Culture & Core Values
Good Habits That Can Change Your Work Life (Culture002)
A good habit is any behavior that benefits your physical, mental, and emotional health. These habits improve your overall well-being and make you feel good. They grow stronger and stronger over time and become more and more automatic. The...
Customer Experience (Customer103)
Customer Care
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Culture & Core Values
Customer Experience (Customer103)
Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues.
Copywriting Mastery (DigitalMarketer01)
Sales & Marketing
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Content
Copywriting Mastery (DigitalMarketer01)
In this course, you'll discover proven online and offline secrets to writing copy that grabs attention, sets you apart, and SELLS. You have 16 downloadable resources for your references. Duration: 05:45:00 Disclaimer: This is for internal...

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