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Hublogistico x Trafilea

Phase 3 - Execution: Unbeatable Customer Centric Operations


Description
You will need about 2 hours to complete this course. Learn and explore how to execute actions to achieve your and your teams' metrics in your daily tasks.

➊ Trafilea Metrics
➡ Measure
➡ How and What
➡ Smart
➡ Main Metrics

➋ Trafilea Tech Stack
➡ Introduction
➡ Ops Dashboards
➡ Datadog
➡ Netsuite

➌ Trafilea Communication
➡ Slack
➡ Channels
➡ Incident Management
➡ Meetings

➍ Trafilea Best Skills
➡ Trafi Teams
➡ Best Skills
➡ Core Values
➡ Culture
Content
  • Execution Phase: Unbeatable Customer Centric Operations - Zoom Recording
  • Execution Phase: Unbeatable Customer Centric Operations - PDF
Completion rules
  • All units must be completed
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